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Frequently Asked Questions

Serving Charleston, WV area within 30 miles. Volume-based pricing ($100 minimum). No hidden fees.

Trash Monkey provides junk removal, junk hauling, and light demolition in Charleston, WV, and surrounding areas within 30 miles. Call 1-833-JUNK911 or request a free quote.

What services do you offer?

We provide junk removal, junk hauling, cleanouts (house/apartment/garage/basement), move-out & eviction cleanouts, estate cleanouts, construction debris removal, yard debris removal, and light demolition with debris haul-away.

How soon can you start a light demolition project?

After approval, we plan to start within 30 days (scope and scheduling dependent). The fastest way to confirm timing is to send photos and a short description for a quote.

Do you offer free quotes, and what’s the fastest way to get one?

Yes — we offer free quotes. Call 1-833-JUNK911 or request a quote online. Photos and a short description help us quote faster and more accurately.

Are there hidden fees, and what’s included in the quote?

No — no hidden fees. Your quote typically includes labor, loading, hauling/transport, and disposal handling (as applicable). If anything about the job differs from what was described or shown in photos, we’ll discuss it before work begins.

Do you remove items from inside the home, and do you clean up afterward?

Yes — we can haul items from inside homes and apartments. Tell us about stairs or tight access so we can quote accurately. After loading, we aim to leave the area clean and clear.

What counts as “light demolition,” and do you haul the debris away?

Light demolition typically means small tear-outs like sheds, decks, fences, and similar projects. We handle the tear-out, debris loading, haul-away, and cleanup so you’re not left with a pile or a dumpster.

Can you give a quote from photos?

Our primary service area is Charleston, WV and surrounding communities within 30 miles. Beckley is a future market we plan to expand into.

How do you price jobs, and what is your minimum service fee?

Most jobs are priced by volume (how much truck space your items take up). Our minimum service fee is $100. We keep pricing straightforward and confirm the plan and price before we start.

What affects the final price the most?

Volume is the main driver. Pricing can also be affected by access conditions (stairs, basements, long carries, tight entry points), and the type of debris being removed (junk vs. mixed debris vs. demolition materials).

Are you legitimate (licensed/insured/WVPSC), and do you offer discounts or guarantees?

Yes — Trash Monkey is licensed and insured, veteran owned and operated. We're also BBB accredited and offer military/veteran discounts (ask when you request your quote). We recycle, donate, or dispose of items responsibly whenever possible, and we stand behind our work with a satisfaction guarantee.